Self-Paced Online Training
Emotional Intelligence: Mental Toughness and Resilience
This course builds your skills in mental toughness, stress management, and team resilience.
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Course Overview
Emotions are the invisible hero of both success and failure in the workplace. It is up to you how emotions will influence your creativity, ability to achieve goals, and quality of your work. Emotional Intelligence (EI) is a master skill that can be learned and developed.
Higher emotional intelligence in a crisis will balance mental and emotional resilience that positively impacts employee performance. This module gets right to the heart of emotional intelligence in the workplace, examines and explains its importance, and through a collection of science-based emotional intelligence exercises, provides practical tools for helping yourself and others.
Higher emotional intelligence in a crisis will balance mental and emotional resilience that positively impacts employee performance. This module gets right to the heart of emotional intelligence in the workplace, examines and explains its importance, and through a collection of science-based emotional intelligence exercises, provides practical tools for helping yourself and others.
What You'll Learn
How stress over time influences health and performance.
Gain foundational knowledge about the long-term effects of stress on your health and performance.
Mental toughness vs. resilience.
Explore how mental toughness and resilience differ, and how each develops through distinct, yet interconnected phases.
The 15 habits of mentally tough leaders.
Key traits behind the 15 habits of mentally tough leaders, designed to build strength, focus, and resilience.
The two basic mindsets that shape work life.
Explore the two core mindsets that shape our work life and influence how we respond to challenges and collaboration.
Resilient, mentally healthy leadership.
Learn strategies for resilient, mentally healthy leadership while navigating difficult personalities with professionalism and clear boundaries.
Mental training interventions.
Apply mental training interventions that strengthen focus, emotional control, and proactive responses to workplace challenges.
Designed for Your Growth
Whether you're leading a team or working as part of one, this Emotional Intelligence: Mental Toughness and Resilience course, equips you with the confidence and skills to handle difficult conversations thoughtfully and resiliently. Course features include: