Course Overview
Leadership is about fighting through the chaos of the moment to see and understand the perspective of the situation. The essential leadership transition from individual contributor to supervisor or manager with team-level responsibilities is essential to lead organizations.
This 8-module program will help you complete this transition; to further develop you as an organizational leader, the modules include responsibilities for strategic leadership, organizational planning, governance, the workforce, customers, performance, quality, and culture.
Each module in the 8-module program is approximately 4-6 learner hours. Modules can be completed independently or in sequence. Collectively, the modules cover the key elements of the Baldrige Excellence Framework.
What You'll Learn
How to perform organizational leadership activities.
Explore performance measurement and continuous improvement techniques.
Understand corporate governance procedures.
Gain insights into organizational governance and ethical leadership practices.
Conduct strategic planning.
Enhance decision-making skills amid complex and uncertain situations.
Establish and maintain a customer focus.
Understand customer-focused leadership and how to drive satisfaction.
Conduct workforce engagement activities.
Develop strategies to boost employee motivation and job satisfaction.
Establish and maintain an ethical culture.
Develop a culture of quality and excellence within your organization.
Designed for Your Growth
Leading Organizations equips you with the skills and knowledge to confidently navigate the transition to leadership, empowering you to lead teams and organizations effectively while embracing the principles of excellence and continuous improvement. Course features include: