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Quality Customer Service
Event Details
Program Description
Registration Deadline: Wednesday, April 29
Elevate your customers' experience!
Good customer service costs much less than bad. When you invest in the skills needed for quality customer care, you build a loyal customer base who are eager to give you their business and spread the word. During the Quality Customer Service workshop, you will gain the tools to forge connections with customers, sustain customer relationships, manage and exceed expectations, diffuse intense situations, solve problems, and create positive conversations. Most of all, you will learn a values-based approach to customer service.
This interactive 8-hour in-person workshop provides hands-on learning with expert instructors, ensuring you leave with practical strategies that can be immediately applied in your workplace.
Elevate your customers' experience!
Good customer service costs much less than bad. When you invest in the skills needed for quality customer care, you build a loyal customer base who are eager to give you their business and spread the word. During the Quality Customer Service workshop, you will gain the tools to forge connections with customers, sustain customer relationships, manage and exceed expectations, diffuse intense situations, solve problems, and create positive conversations. Most of all, you will learn a values-based approach to customer service.
This interactive 8-hour in-person workshop provides hands-on learning with expert instructors, ensuring you leave with practical strategies that can be immediately applied in your workplace.
What's Included?